Each Nishi Pearls order comes beautifully packaged in a magnetic box, complete with a travel pouch, cleaning cloth, and care instructions. For the ultimate gift presentation, we recommend adding a gift bag, available for purchase in your cart. Simply select the gift bag option from the dropdown menu under the 'Is this a gift?' tab while reviewing your items, where you can also include a personalized note, which our team will handwrite with
care.

If you'd like any items packaged separately within your shipment, please let us know by leaving an order note.

Yes, you can return a gift. Please contact our Customer Care team with the order number or the purchaser’s details to initiate a return. An exchange or store credit will be issued upon successful return of the item, provided it meets our return conditions.